What I will collect
When you decide to engage with my support I will need to collect information from you. I will send you a form via email which will require personal information and history to be noted. This will include:
Communication data: includes any communication that you send to me which could be via email, by post, my website or text. This information will be processed so that I can supply the services that you have requested. This information will also enable me to keep a record of the transactions made between us .
Customer data: includes data about how you use my website and any on line services together with any data that you post for publication on the website or through other online services
Technical data: includes data about your use of the website and online services such as your IP address, your login date, details about your browser, length of visit to pages on the website, page views and navigation paths, details about the number of times you use the website, time zone settings and other technology on the devices you use to access the website. The source of this data is from my analytics tracking team.
I may use customer data or technical data to deliver relevant website content and advertisements to you. This may include facebook or other advertisements
Marketing Data: includes data about your preferences in receiving marketing from me and my third parties. I process the data so that you can partake in my promotions such as competitions, prize draws and free give-aways.
How I collect your data: I may collect data from you which have been sent directly by you for example when you complete my initial paperwork. I may also automatically collect information from you as you use my website by using the cookies and similar technologies
What I will do with the information I collect: This will provide me an opportunity to respond to your queries or requests, to improve products and services. I may at times contact clients for market research purposes, but this would only be with your permission.
Security: I am committed to ensuring that your information is safe and secure. Most of your personal information will be in electronic form. Please be aware though that it is possible that information transferred through my website could be intercepted through electronic means. I process payments through paypal, so please visit the paypal privacy statement to learn more about their policies
Controlling your personal Information: I will not sell, distribute or lease your personal information to any third parties, unless I have your permission to do so or I am required by law to do so. I may use your personal information to send you promotional information about third parties which I may consider useful to you. Please contact me by email if you do not wish for this to happen.
Your access and control over Information: You may also request your personal information at any time and I will ensure that you receive this within one calendar month.
Disclosures of your personal Information: I may at times be required to share your information with the below mentioned
Securing your data: BabyserenityUk will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
BabyserenityUK will store all your information which you have provided securely and in accordance with UK data protection laws, but please be aware that any information which you do send is at your own risk.
Data Retention: I will only retain your information for as long as necessary to fulfil the purposes I collected it for. This also includes purposes for satisfying legal, accounting or reporting requirements. I will usually retain your information for 36 months. If you do not wish for me to contact you following our consultation and work together, please email me to let me know.
BabyserenityUK cannot guarantee the receipt of emails sent by you or emails sent by myself to you. There is also no guarantee of the security between emails sent.